Booking Policy

YUME Meditation – Privacy Policy

Last updated: 31 July 2025

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At YUME Meditation, we respect your privacy and are committed to protecting your personal information. This policy explains how we collect, use, and store your data, in line with the Australian Privacy Act 1988 (Cth) and the General Data Protection Regulation (GDPR) for international clients.

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1. What We Collect

When you interact with YUME Meditation, we may collect the following:

• Your name, email address, and phone number

• Booking preferences and session history

• Payment details (processed securely through third-party platforms)

• Any health or personal information you voluntarily share (e.g. during bookings or sessions)

• Device, location, and site usage data (via cookies or analytics tools)

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2. Why We Collect It

We collect your information so we can:

• Manage and confirm your bookings

• Communicate with you about sessions, changes, or updates

• Deliver meditation services tailored to your needs

• Improve your experience and our website performance

• Send occasional updates, offers, or newsletters (you can opt out at any time)

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3. How We Store & Protect It

Your information is stored securely through encrypted platforms.
We use password-protected systems, secure payment gateways, and regularly update our security protocols to prevent unauthorised access, misuse, or disclosure.

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4. Sharing Your Data

We do not sell or rent your personal data.
Your information is only shared with trusted service providers (e.g. Fresha, Wix, Stripe) when needed to deliver our services.

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5. Your Rights

You can:

• Request access to your personal information

• Ask us to correct or delete your data

• Withdraw consent for marketing or updates at any time

• Lodge a complaint if you believe your data has been mishandled

To exercise any of these rights, contact us using the details below.

 

6. Cookies & Analytics

Our website may use cookies and third-party tools (like Google Analytics) to track traffic and improve performance. These tools may collect anonymised information about your visit. You can disable cookies in your browser settings.

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7. International Users

If you are located outside Australia, including in the EU or UK, we process your data in accordance with the GDPR. By using our website, you consent to your information being transferred and stored in Australia.

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8. Changes to This Policy

We may update this Privacy Policy as needed. When changes are made, we will update the "last revised" date at the top of this page. Continued use of our website implies your acceptance of the revised terms.

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Legal Reference

This policy complies with the Australian Privacy Principles under the Privacy Act 1988 (Cth) and aligns with the GDPR for international users.

 

Contact Details

YUME Meditation
Level 4, 107 Walker Street
North Sydney NSW 2060
Australia

Phone: 0420 205 100
Email: hello@yumemeditation.com

 

With care,
The YUME team
You, Me, Breathe.